Cookie Policy
Access to the website may involve the use of cookies, although the page can work without using them. Cookies are small files that store information in each user’s browser so that the server can recognise certain information that only the server itself can read. Cookies last for a limited time. Cookies do not allow the disclosure of telephone numbers, email addresses or any other identifying detail. Cookies cannot extract any information from the user’s hard drive or obtain personal information. The only way a user’s private information can form part of a cookie file is if the user personally provides that information to the server.
Although cookies help us optimise the booking process, users who do not wish to receive them or do not wish their visit to be reported can configure their browser for this purpose. All internet browsers have options available in their settings that give the option to block or allow cookies from specific websites.
| STRICTLY NECESSARY COOKIES | ||||
|---|---|---|---|---|
| Name | Provider | Purpose | Duration | Type |
| moove_gdpr_popup | anyospark.com | Set to display the Cookie Policy | 1 week | First-party |
| wpml_browser_redirect_test | anyospark.com | Stores whether or not the page has been redirected from another version with a different language. | Session | First-party |
| _icl_visitor_lang_js | anyospark.com | Cookie to present the website in the user’s language | 1 day | First-party |
| BOOKINGVALUES,BOOKING_VALUE,CART_ROOMS_COOKIE_v2,CART_EXTRAS_COOKIE_v2,CART_COOKIE | mirai.com | Depending on the version of the booking engine, these cookies are necessary for its optimal operation. | Persistent | Third-party |
| tk_ai | mirai.com | Stores a randomly generated anonymous identifier. This is only used within the dashboard area (/wp-admin) and is used for usage tracking, if enabled. Woocommerce. | Session | Third-party |
| mirai_mcc_ha_au | mirai.com | Depending on the version of the Mirai.com booking engine, these cookies are necessary for its optimal operation. | 30 days | Third-party |
| miraiMetasUser and mirai_mcc_ha_au | mirai.com | Cookies associated with Mirai.com’s Metas integrations for running the gtag and confirmation scripts | 30 days | Third-party |
| MIRAI:SERVICE:HOTEL:GET:currencies:static:* | mirai.com | Local storage to set the list of countries and their corresponding language in the Mirai.com booking engine | Session | Third-party |
| MIRAI:SERVICE:FEATURE:https://static.mirai.com/features/specs | mirai.com | Local storage to set the list of features of the Mirai.com booking engine | Session | Third-party |
| MIRAI:SERVICE:PRICING:GET:static:* | mirai.com | Local storage to set the idhotel, the currency and the minimum prices for each month for the Mirai.com booking engine calendar | Session | Third-party |
| MIRAI:SERVICE:COUNTRY:list:es | mirai.com | Local storage to set the list of countries and their language in the Mirai.com booking engine | Session | Third-party |
| MIRAI:SERVICE:EXCHANGE:GET:* | mirai.com | Local storage to set the currency exchange in the Mirai.com booking engine | Session | Third-party |
| MIRAI:SERVICE:DICTIONARY:* | mirai.com | Local storage to set the website language and the keys needed in those languages for the Mirai.com booking engine | Session | Third-party |
| CLUB | mirai.com | Session storage when logging into the Mirai.com loyalty club | Session | Third-party |
| _GRECAPTCHA | google.com | Google reCAPTCHA sets a necessary cookie (_GRECAPTCHA) when executed for the purpose of providing its risk analysis. | 6 months | Third-party |
| __cfduid | cloudflare.com | Cookie associated with sites using Cloudflare, used to speed up page load times | Persistent | Third-party |
| OptanonConsent | onetrust.com | Cookie set when visitors have closed the cookie consent alert on the website. By closing it, it indicates that the user has acknowledged the cookie notice and that it does not need to appear again on the next visit. | 1 year | Third-party |
| OptanonAlertBoxClosed | onetrust.com | Cookie set when visitors have closed the cookie consent alert on the website. By closing it, it indicates that the user has acknowledged the cookie notice and that it does not need to appear again on the next visit. | 1 year | Third-party |
| ANALYTICS COOKIES | ||||
|---|---|---|---|---|
| Name | Provider | Purpose | Duration | Type |
| mirai_au | mirai.com | Cookie associated with tracking in the Mirai.com booking engine | 30 days | Third-party |
| _ga_ | google.com/analytics/ | Contains a unique identifier used by Google Analytics to determine that two different visits belong to the same user across browsing sessions. | 2 years | Third-party |
| _gat_*, _dc_gtm_<property-id> | google.com/analytics/ | Used to limit request rates. If Google Analytics is used through Google Tag Manager, this cookie will be named _dc_gtm_<property-id>. | Persistent | Third-party |
| _gid | google.com/analytics/ | Contains a unique identifier used by Google Analytics to determine that two different visits belong to the same user across browsing sessions. | 1 day | Third-party |
| utm_source, utm_medium,utm_campaign, utm_content,utm_params, __utmd, __utm.gif, __utmb | google.com/analytics/ | Cookies designed to locate the origin of the visitor who books on the website | Persistent | Third-party |
| __utmb | google.com/analytics/ | Used to determine new sessions or visits. The cookie is created when the JavaScript library is executed and there is no __utmb cookie. The cookie is updated every time data is sent to Google Analytics. | Persistent | Third-party |
| __utmt | google.com/analytics/ | Used to limit the request rate | Persistent | Third-party |
| __utmz | google.com/analytics/ | Stores the traffic source or campaign that explains how the user reached the site. The cookie is created when the JavaScript library is executed and is updated every time data is sent to Google Analytics. | Persistent | Third-party |
| __utmd | google.com/analytics/ | Cookie to store and track visitors’ journeys through the site and classify them into groups. | 1 s | Third-party |
| NID | google.com | This cookie contains a unique identifier used to remember your preferences and other information, such as the language you prefer, the number of search results you prefer to have shown on a results page (for example, 10 or 20) and whether you wish to have Google’s SafeSearch filter turned on. | 6 months | Third-party |
| SEARCH_SAMESITE | google.com | This cookie is used for the correct sending of data to Google. | 5 months | Third-party |
| _uetvid | vimeo.com | Vimeo uses some cookies to check whether users select certain features or certain preferences. | Session | Third-party |
| _gcl_au | vimeo.com | Vimeo uses some cookies to check whether users select certain features or certain preferences. | 45 days | Third-party |
| _fbp | vimeo.com | Vimeo uses some cookies to check whether users select certain features or certain preferences. | 45 days | Third-party |
| _abexps | vimeo.com | Vimeo uses some cookies to check whether users select certain features or certain preferences. | 380 days | Third-party |
| __qca | vimeo.com | Vimeo uses some cookies to check whether users select certain features or certain preferences. | 377 days | Third-party |
| sd_client_id | vimeo.com | Vimeo uses some cookies to check whether users select certain features or certain preferences. | 2 years | Third-party |
| _ga | vimeo.com | Vimeo uses some cookies to check whether users select certain features or certain preferences. | 2 years | Third-party |
| vuid | vimeo.com | Vimeo uses some cookies to check whether users select certain features or certain preferences. | 2 years | Third-party |
| __ssid | vimeo.com | Vimeo uses some cookies to check whether users select certain features or certain preferences. | 10 years | Third-party |
| is_logged_in | vimeo.com | Vimeo uses some cookies to check whether users select certain features or certain preferences. | 10 years | Third-party |
| has_logged_in | vimeo.com | Vimeo uses some cookies to check whether users select certain features or certain preferences. | 10 years | Third-party |
| _gid | thehotelsnetwork.com | Contains a unique identifier used by Google Analytics to determine that two different visits belong to the same user across browsing sessions. | 2 hours | Third-party |
| _ga | thehotelsnetwork.com | Contains a unique identifier used by Google Analytics to determine that two different visits belong to the same user across browsing sessions. | 2 hours | Third-party |
| FUNCTIONALITY COOKIES | ||||
|---|---|---|---|---|
| Name | Provider | Purpose | Duration | Type |
| AWSALB | aws.amazon.com | Set by the use of an Amazon ELB Application Load Balancer | Persistent | Third-party |
| __utma | google.com/analytics/ | Used to distinguish users and sessions. The cookie is created when the JavaScript library is executed and there is no __utma cookie. The cookie is updated every time data is sent to Google Analytics. | Persistent | Third-party |
| __utmc | google.com/analytics/ | Not used in ga.js. Set to interact with urchin.js. Previously, this cookie acted together with the __utmb cookie to determine whether the user was in a new session or visit. | Persistent | Third-party |
| OGPC | Google Maps | This cookie enables Google Maps functionality. | Session | Third-party |
| OGPC | Google Maps | This cookie enables Google Maps functionality. | Session | Third-party |
| CONSENT | google.com | Cookie to store cookie consent preferences. | 20 years | Third-party |
| HSID | google.com | Cookie to prevent fraud | 2 years | Third-party |
| SIDCC | google.com | Cookie to help identify trusted web traffic. | 1 year | Third-party |
| vimeo | vimeo.com | Vimeo uses some cookies to check whether users select certain features or certain preferences. | 15 days | Third-party |
| player | vimeo.com | Vimeo uses some cookies to check whether users select certain features or certain preferences. | 365 days | Third-party |
| __thn_ss | thehotelsnetwork.com | This cookie is created to manage the server session. It is a PHP session created by it. This cookie allows the user experience to be personalised. | Session | Third-party |
| nlbi_2454396 | thehotelsnetwork.com | Incapsula DDoS Protection and Web Application Firewall: load-balancing cookie to ensure that requests from a client are sent to the same origin server | Session | Third-party |
| incap_ses_766_2454396 | thehotelsnetwork.com | Incapsula DDoS Protection and Web Application Firewall: cookie to link HTTP requests to a given session (also known as a visit). Reopening the browser and accessing the same site are recorded as different visits. To maintain existing sessions (i.e. the session cookie) | Session | Third-party |
| visid_incap_2454396 | thehotelsnetwork.com | Cookie to link certain sessions to a specific visitor (a visitor representing a specific computer). To identify clients who have already visited Incapsula. The only cookie that is persistent for 12 months. | 364 days, 21 hours | Third-party |
| MARKETING COOKIES | ||||
|---|---|---|---|---|
| Name | Provider | Purpose | Duration | Type |
| IDE | doubleclick.net | Google DoubleClick cookie for tracking advertising campaigns | 365 days | Third-party |
| _gcl_au | google.com | Cookie to store and track conversions in Google AdSense | Persistent | Third-party |
| NID | google.com | Cookie to provide ads or retargeting, store user preferences | 6 months | Third-party |
| SAPISID | google.com | Used for segmentation purposes to create a profile of the interests of the website visitor in order to show relevant and personalised Google advertising. | 2 years | Third-party |
| SID | google.com | Cookie to provide ad delivery or retargeting, provide fraud prevention. | 2 years | Third-party |
| APISID | google.com | The APISID cookie helps Google personalise ads in its services (such as Google Maps and YouTube) and record user information that is used in ad personalisation. Google uses this cookie, along with others, to create a user interest profile and show relevant ads based on their browsing history. | 2 years | Third-party |
| SSID | google.com | The functionality is to provide ad delivery or retargeting. | 2 years | Third-party |
| __Secure-1PSID | google.com | Used for segmentation purposes to create a profile of the interests of the website visitor in order to show relevant and personalised Google advertising. | 2 years | Third-party |
| __Secure-1PSIDTS | google.com | Used for segmentation purposes to create a profile of the interests of the website visitor in order to show relevant and personalised Google advertising. | 2 years | Third-party |
| __Secure-1PAPISID | google.com | Used for segmentation purposes to create a profile of the interests of the website visitor in order to show relevant and personalised Google advertising. | 2 years | Third-party |
| __Secure-1PSIDCC | google.com | Used for segmentation purposes to create a profile of the interests of the website visitor in order to show relevant and personalised Google advertising. | 2 years | Third-party |
| __Secure-3PSID | google.com | Used for segmentation purposes to create a profile of the interests of the website visitor in order to show relevant and personalised Google advertising. | 2 years | Third-party |
| __Secure-3PAPISID | google.com | Used for segmentation purposes to create a profile of the interests of the website visitor in order to show relevant and personalised Google advertising. | 2 years | Third-party |
| __Secure-3PSIDTS | google.com | Used for segmentation purposes to create a profile of the interests of the website visitor in order to show relevant and personalised Google advertising. | 2 years | Third-party |
| __Secure-3PSIDCC | google.com | Used for segmentation purposes to create a profile of the interests of the website visitor in order to show relevant and personalised Google advertising. | 2 years | Third-party |
| __Secure-ENID | google.com | Used for segmentation purposes to create a profile of the interests of the website visitor in order to show relevant and personalised Google advertising. | 1 year and 1 month | Third-party |
| _fbp | facebook.com | Facebook cookie used to provide a range of advertising products, such as real-time bids from external advertisers. | 90 days | Third-party |
| spin | facebook.com | Facebook cookie | 1 day | Third-party |
| c_user | facebook.com | Facebook cookie that contains the ID of the user who is currently logged in. | 90 days | Third-party |
| sb | facebook.com | Facebook cookie | 2 years | Third-party |
| wd | facebook.com | This cookie transmits information about how the end user uses the website and about the advertising that the end user may have seen before visiting this website. | 1 year and 1 day | Third-party |
| datr | facebook.com | The function is to prevent fraud. | 2 years | Third-party |
| presence | facebook.com | Facebook cookie to contain the user’s chat status. | Session | Third-party |
| thn_id | thehotelsnetwork.com | This cookie is created to identify users with a unique ID made up of a hexadecimal string of characters. This cookie is used to be able to identify users on their next visit to the network’s hotel websites. This cookie allows the user experience to be personalised. | 730 days | Third-party |
| _ttp | TikTok | Used to track user behaviour on the website and optimise advertising. It helps measure the effectiveness of advertising campaigns and personalise the ads shown to users based on their online activity. | 13 months | Third-party |
| tvid | TikTok | Used to identify users and optimise ad personalisation, providing a better experience when viewing advertising content. | 1 year | Third-party |
| tv_UICR | TikTok | Contains a unique identifier used to recognise the user and their activity on the network. This identifier is crucial for creating user profiles and personalising ads. | 1 year | Third-party |
| anonchk | bing | Verify that clicks on Bing ads are genuine, preventing fraudulent or automated interaction, such as that generated by bots. It also improves analytics and reporting accuracy for advertisers. | 10 min | Third-party |
| MUID | bing | Uniquely identify users across websites, helping to personalise ads based on browsing behaviour. It is also useful for managing Bing ad performance. | 1 year | Third-party |
| MUIDB | bing | Helps maintain consistency between user interactions and advertising campaigns across different sessions and devices. | 1 year | Third-party |
| ctid | trivago.com | This cookie allows tracking and measuring user behaviour on Trivago. | 20 years | Third-party |
| sLanguageLocale | trivago.com | This cookie is used to identify the user’s language and location. | 19 years | Third-party |
| VISITOR_INFO1_LIVE | YouTube | Tries to estimate the user’s bandwidth on pages with embedded YouTube videos. | 180 days | Third-party |
| VISITOR_PRIVACY_METADATA | YouTube | Pending | 180 days | Third-party |
| YSC | YouTube | Registers a unique ID to keep statistics of which YouTube videos the user has watched. | Session | Third-party |
| yt.innertube::nextId | YouTube | Registers a unique ID to keep statistics of which YouTube videos the user has watched. | Persistent | Third-party |
| ytidb::LAST_RESULT_ENTRY_KEY | YouTube | Used to track the user’s interaction with embedded content. | Persistent | Third-party |
| YtIdbMeta#databases | YouTube | Used to track the user’s interaction with embedded content. | Persistent | Third-party |
| yt-remote-cast-available | YouTube | Registers the user’s video player preferences when viewing embedded YouTube videos | Session | Third-party |
| yt-remote-cast-installed | YouTube | Registers the user’s video player preferences when viewing embedded YouTube videos | Session | Third-party |
| yt-remote-connected-devices | YouTube | Registers the user’s video player preferences when viewing embedded YouTube videos | Persistent | Third-party |
| yt-remote-device-id | YouTube | Registers the user’s video player preferences when viewing embedded YouTube videos | Persistent | Third-party |
| yt-remote-fast-check-period | YouTube | Registers the user’s video player preferences when viewing embedded YouTube videos | Session | Third-party |
| yt-remote-session-app | YouTube | Registers the user’s video player preferences when viewing embedded YouTube videos | Session | Third-party |
| yt-remote-session-name | YouTube | Registers the user’s video player preferences when viewing embedded YouTube videos | Session | Third-party |
